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Trailer Park CasanovaMale Offline
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Post Icon Posted: July 27 2006,8:00 pm Post # 1 see this member send this member a private message  quote this post in reply

I have a standard 12 item list of stuff to get at COSTCO.
They no longer carry 11 of the items.

I mentioned it to the manager and he said it's their number one complaint from customers. "Stuff they carried for a time is no longer available."
I'm talking the Box wine, Scott tissue,, Hormel turkey bacon,,  the mega box's of minute rice, Mega tubes of KY,ect ect,,,

Their sales are way down I saw on the financial news, and I can see why.
No reason to go there anymore.

Sams club has it all.
I'd prefer COSTCO because they pay their employees well and have good bennies, and Sams does not. Prices are equal.
A Sams employee lasts about 11 weeks, most COSTCOS orig employees are still on the job. 85% retention.
Tells ya something.

This isn't a price difference issue, COSTCO just doesn't stock the stuff that I went there for.
And it ain't oddball items.

Anyone know why? WTF???
Is COSTCO a sinking ship?


Edited by Trailer Park Casanova on July 27 2006,8:04 pm


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Havasu DougMale Offline
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Post Icon Posted: July 27 2006,8:27 pm Post # 2 see this member send this member a private message  quote this post in reply

I don't know specifically about Costco, but here are my observations in general - as an employer, you get what you pay for.  A friend and I had that discussion as we sat in an In-N-Out the other day.  We were comparing their service to that of Taco Bell's.  Did you know that the average In-N-Out Store Manager makes $100,000 a year?  Imagine that?  The workers make more than those of Taco Bell's as well.  It reminds me of the supermarket industry of years ago compared to now.  It took me 6 months to get my job at Alpha Beta 22 years ago.  I wore a tie everytime I went in there too. :rotflmao  Now days, with the new cheap labor, we can't keep any new hires anymore.  They leave when the first holiday rolls around and they find out they won't get holiday pay.  I could go on all day, but I won't jack this thread. :D   We discontinue alot of products as well.  The food companies are constantly coming out with new stuff, so you have to get rid of something to make room for it.  There's alot of politics involved as well.  The food companies pay the markets for shelf space and advertising and we have very little say at store level about what we carry.  Maybe Shueman can chime in here? :stupid  :D

Anyway, back to Costco................I have never been there so I don't know. :rotflmao






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Trailer Park CasanovaMale Offline
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Post Icon Posted: July 27 2006,8:45 pm Post # 3 see this member send this member a private message  quote this post in reply

My late ex wife was a Alpha Beta store manager.(retail clerks pick up the funeral costs BTW)
She pulled some mega paychex, but earned every dime.

I thought all the grocery employees earned their good pay.
Always in motion, brutal hours.

COSTCO is to Sams what In and Out is to McDonalds.

Neighbor manages 2 In and Outs (yeah, you can do that), and is paid accordingly.
Makes good bank,, but puts in tough hours.

The trick is to take advantage of all the cpmpany events so "you can golf and travel on company time and on their dime" he tells me.


Edited by Trailer Park Casanova on July 27 2006,9:14 pm


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Post Icon Posted: July 27 2006,9:12 pm Post # 4 see this member send this member a private message  quote this post in reply

CostCo bases their item selection on TURNS.  If your product offering is not selling to the buyer's expectation, it's out the door.  They are also brutal on driving down the mfg's price as low as possible, which is god for consumers.  If you can't get to their price, your out, and someone else will get in.

Also, CostCo offerings vary by locale.  For example, the big Minute Rice is available in my area (I.E.), but may not be in the stores on the other side of the 605.....different buying group.

Sams, while their variety is different, sometimes better based on your particular needs, their service SUCKS.  It takes FOREVER to get out of there.  The employee attitude is reflective of their wage scale.  Sams is Wal-Mart....I HATE Wal-Mart.... :angry

I like CostCo....their customer service first-rate (return ANYTHING...), their quality commitment is EXCELLENT (Kirkland label, National Brand testing), and their selection is good....not the best....but good.

We only buy certain things at CostCo, mainly staples and beverages, which has helped the budget.  You definitely need to shop from a list.....their "treasure hunt" style of merchandising will get you for an extra hundee if your not careful.... :D
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Post Icon Posted: July 27 2006,10:54 pm Post # 5 see this member send this member a private message  quote this post in reply

OK, this thread is already jacked, so I won't feel too bad.  Somebody mentioned In-and-Out, so I'll share this.  A couple years ago, the first one opened in Arizona.  It was a big deal to people around here and there were lines over an hour long.  I worked off-duty for a month and made enough to buy the motorcycle I wanted so it worked out great for me.  Anyway, I was talking to the truck driver that delivered a new trailer every day (a 45 foot trailer full each day).  He told me that the manager of that store, due to the high expected volume, would make about 225K.  This was just after a month of being open and the lines were still almost an hour.  He also joked about the sign that was in front of McDonalds when we were kids "Over 3 million Served".  He told me that store served over 3 million that first month.


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Post Icon Posted: July 27 2006,11:34 pm Post # 6 see this member send this member a private message  quote this post in reply

In-n-Out is a first-class, privately held, operation.... :good  :beer
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Post Icon Posted: July 28 2006,8:58 am Post # 7 see this member send this member a private message  quote this post in reply

Quote (shueman @ July 27 2006,11:34 pm)
In-n-Out is a first-class, privately held, operation.... :good  :beer

I did not take the time to research In-n-Out, I am happy to hear that they are a company that respects their employees :good Now I like them for more than their great burgers and Tee's :D
The MBA's today should take a lesson from In-n-Out!
I have boycotted Wal-Mart sorry Bob!! They need to read a book on Business ethics. I would rather spend my money at a business that supports their employees so I drive to the opposite end of Tucson to go to CostCo.
Service along with quality means something to me and I have no problem paying a little extra for both. A few pennies more out of my pocket is not breaking my budget and I feel I am helping the average employee in the process, I'm a common employee just like they  are.


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Post Icon Posted: July 28 2006,9:18 am Post # 8 see this member send this member a private message  quote this post in reply

Quote (weldwade @ July 28 2006,8:58 am)
Quote (shueman @ July 27 2006,11:34 pm)
In-n-Out is a first-class, privately held, operation.... :good  :beer

I did not take the time to research In-n-Out, I am happy to hear that they are a company that respects their employees :good Now I like them for more than their great burgers and Tee's :D
The MBA's today should take a lesson from In-n-Out!
I have boycotted Wal-Mart sorry Bob!! They need to read a book on Business ethics. I would rather spend my money at a business that supports their employees so I drive to the opposite end of Tucson to go to CostCo.
Service along with quality means something to me and I have no problem paying a little extra for both. A few pennies more out of my pocket is not breaking my budget and I feel I am helping the average employee in the process, I'm a common employee just like they  are.

Side note... In&Outs busness model was one of the first studys I have had to do for my MBA... Unfortunatly, it is a business model that many have tried to apply to other businesses as well as the restaurant ind. and failed.  The major trend now is cheap and quick... Which will make you money but is a ruthless practice, and in my not so humble opinion will ultimatly be what causes those companies to unravel.  But the companies that have a human resource development program and incentive driven pay like the ones Jack Welsh at GE put into place, seem to me are the ones that will be around forever.


Ok now back to your regularly scheduled program...


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Post Icon Posted: July 28 2006,11:19 am Post # 9 see this member send this member a private message  quote this post in reply

Quote (MrCord @ July 28 2006,9:18 am)
Side note... In&Outs busness model was one of the first studys I have had to do for my MBA... Unfortunatly, it is a business model that many have tried to apply to other businesses as well as the restaurant ind. and failed.  

I feel that one of the major reasons for this is the program is constantly changed in the companies best interest. I have seen bonus programs do this for every major company that I have worked for. The threshold is set to a level that is unattainable there for profit sharing is never distributed to the average everyday employee like me.
CEO's and top management reap huge rewards for this kind of cost saving attitude. I guess this is the new American Way and I think it is bull shit! To sum it up>>> treat people like shit, you get shit service/products in return, then move production oversees to increase profit margins and make the USA a third world Country.
So let’s all run down to our local Wal-Mart and support China :angry


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Post Icon Posted: July 28 2006,1:15 pm Post # 10 see this member send this member a private message  quote this post in reply

Support China with buying products from Wallmart but your also supporting the non-english illeagle labor they hire.
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Post Icon Posted: July 28 2006,6:21 pm Post # 11 see this member send this member a private message  quote this post in reply

You buy from Wal-Mart, because YOU THINK they are cheaper.  Way not so.....except for the quality... :D

1. They don't have decent employee benefits, so workers use county medical facilities that you pay for via taxes.

2. They get tax breaks and other consessions from the city, claiming their operation will generate more jobs.  You pay the difference.

3. They come into town and put local businesses "out of business", which further lowers the tax base, property values, and the like.

4. Their target consumer is low-middle income.

5. Their profits go back to Arkansas, not spent back in the community.

A $10 item actually costs you $12-$14..... :beat
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Post Icon Posted: July 31 2006,9:00 pm Post # 12 see this member send this member a private message  quote this post in reply

Here's an avatar for you Shue:


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Post Icon Posted: July 31 2006,10:30 pm Post # 13 see this member send this member a private message  quote this post in reply

Quote (Trailer Park Casanova @ July 31 2006,9:00 pm)
Here's an avatar for you Shue:

:rotflmao  :good  :beer
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Post Icon Posted: Aug. 01 2006,5:57 am Post # 14 see this member send this member a private message  quote this post in reply

Quote (shueman @ July 31 2006,10:30 pm)
Quote (Trailer Park Casanova @ July 31 2006,9:00 pm)
Here's an avatar for you Shue:

:rotflmao  :good  :beer

That is funny!.. :good  :laugh
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Post Icon Posted: Aug. 01 2006,6:29 pm Post # 15 see this member send this member a private message  quote this post in reply

Doug and Jordy say I can change my Avatar in 1000 posts.
That's three years.


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Post Icon Posted: Aug. 01 2006,6:46 pm Post # 16 see this member send this member a private message  quote this post in reply

Quote (Trailer Park Casanova @ Aug. 01 2006,6:29 pm)
Doug and Jordy say I can change my Avatar in 1000 posts.
That's three years.

You can change it anytime you want....................unless of course this is an inside joke that I am missing. :rotflmao






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Post Icon Posted: Aug. 03 2006,6:18 pm Post # 17 see this member send this member a private message  quote this post in reply

To look at the other side of the equation, on behalf of Wal-Mart:

1.  They are the most efficient retailer on the planet
2.  They have the most sophisticated computer network and inventory management systems
3.  They have initiated Industry processes that have lead to real cost savings for everyone, including consumers
4.  They are good business partners...they do what they say they will do, and pay their bills on time.
5.  They have the best warehousing and transportation system (yea, Bob).

They are "on course" to DOMINATE the Retail Sector.  10 years ago, they accounted for 7%-10% of our Food Retail Sales; today they are over 30%.... :eek

You will NOT win against them; you can only hope to co-exist..... :D
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Post Icon Posted: Aug. 03 2006,7:10 pm Post # 18 see this member send this member a private message  quote this post in reply

I've never gone into Wall Mart and felt I was getting a good price on anything.

They used to sell a catfood brand our cat liked, but they dropped that, so no real reason to go there anymore.

Never felt their prices were any better than anyone else on mid to high line stuff.


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Post Icon Posted: Aug. 03 2006,7:11 pm Post # 19 see this member send this member a private message  quote this post in reply

Quote (Havasu Doug @ Aug. 01 2006,6:46 pm)
Quote (Trailer Park Casanova @ Aug. 01 2006,6:29 pm)
Doug and Jordy say I can change my Avatar in 1000 posts.
That's three years.

You can change it anytime you want....................unless of course this is an inside joke that I am missing. :rotflmao

No, I've tried changing it for years Doug, no go.


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Post Icon Posted: Aug. 03 2006,7:19 pm Post # 20 see this member send this member a private message  quote this post in reply

Quote (Trailer Park Casanova @ Aug. 03 2006,7:11 pm)
Quote (Havasu Doug @ Aug. 01 2006,6:46 pm)
Quote (Trailer Park Casanova @ Aug. 01 2006,6:29 pm)
Doug and Jordy say I can change my Avatar in 1000 posts.
That's three years.

You can change it anytime you want....................unless of course this is an inside joke that I am missing. :rotflmao

No, I've tried changing it for years Doug, no go.

Ross, you can either email me an avatar to doug at havasudoug dot com or post a URL and I'll get that changed for you. :good






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Post Icon Posted: Aug. 03 2006,7:40 pm Post # 21 see this member send this member a private message  quote this post in reply

I like Target for that kind of stuff.  It's always clean and the stores are set up pretty universal.  

Oh, and they have ice cream cones there
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Post Icon Posted: Aug. 03 2006,9:16 pm Post # 22 see this member send this member a private message  quote this post in reply

Quote (My Man's Sportin' Wood @ Aug. 03 2006,7:40 pm)
 

Oh, and they have ice cream cones there

See, They do have important stuff there!! :good  :jumpie  :p


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Post Icon Posted: Aug. 03 2006,9:56 pm Post # 23 see this member send this member a private message  quote this post in reply

Quote (My Man's Sportin' Wood @ Aug. 03 2006,7:40 pm)
I like Target for that kind of stuff.  It's always clean and the stores are set up pretty universal.  

Oh, and they have ice cream cones there

Target is holding there own...much cleaner operation....and GREAT Ad Campaign.... :good  :cool
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Yeah, this guy's pretty cute

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Post Icon Posted: Aug. 04 2006,9:02 am Post # 25 see this member send this member a private message  quote this post in reply

Quote (shueman @ Aug. 03 2006,6:18 pm)
To look at the other side of the equation, on behalf of Wal-Mart:

1.  They are the most efficient retailer on the planet
2.  They have the most sophisticated computer network and inventory management systems
3.  They have initiated Industry processes that have lead to real cost savings for everyone, including consumers
4.  They are good business partners...they do what they say they will do, and pay their bills on time.
5.  They have the best warehousing and transportation system (yea, Bob).

They are "on course" to DOMINATE the Retail Sector.  10 years ago, they accounted for 7%-10% of our Food Retail Sales; today they are over 30%.... :eek

You will NOT win against them; you can only hope to co-exist..... :D

I can tell you all first hand that in many ways Wal*Mart is a still wonderful :good  company, but over the years since Sam Walton's death, it's also turned to shit in many ways. :stupid

Sam was huge on treating his people with respect, wasn't the slightest bit interested in the company being the dominant retail player and was sincerely committed to the "Made in USA" phrase.

The day he died, it all changed and in many ways for the worse. :confused

What made Sam a billionaire was opening stores in small towns, especially the towns with declining economies, providing low priced goods and jobs and making Wal*Mart a real team player in the community. :) Sam also cared deeply for his own people. He used to come into the driver's breakroom in Bentonville, sit down with the guys and discuss not only the stores, but the families. He took real joy in visiting stores, mixing it up with associates not only to find out how to make the store better, but how to make their lives better too. :D Sam also realized selling "Made in USA" was crucial to the economy. I can tell you this as fact because I've seen endless hours of film of him giving "inside the company" speeches and pep talks.

Sam was also a great friend to Sol Price, the founder of Price Club (now Costco) and Harry Cunningham, the founder of K-Mart. Sam fully admitted that Sam's Club was a carbon copy of Price Club, but rather than be pissed off, Sol Price welcomed the competition. Same with Cunningham. Those 3 individuals all agreed that being competetive with each other not only benefited themselves, but most of all the consumer. A real "good old boy" handshake agreement. :good

However, within a year of his death, I started observing changes in the company that meant the almighty dollar is more important than anything. These changes did not happen overnight. As each one of Sam's hand picked executives retired or moved on to other ventures, Wal*Mart slowly started becoming it's own beaurocracy.

The philosophy of "Made in USA" was replaced with "Made by China, Indonesia, India, Mexico...........) and being a good neighbor was replaced with corporate greed.

Wal*Mart's current staff of executives seem to be firmly bent on World Domination. Our expansion has been so furiously fast, that now we're the big bully on the block.

Inside the company walls, Sam Walton's beliefs are still rammed down our throats, but in actuality they are mostly not
practiced.
Instead of good, caring associates, we now fill the jobs with anyone who doesn't have a felony record and can formulate a complete sentence. Although I work for Wal*Mart, I, like you all, am a consumer and just as frustrated with the horseshit. Lousy customer service and crappy merchandise doesn't please me either.

I'm going to stop typing now because I'm starting to get really pissed. :angry

Hopefully things will get better, sorry about the rant.
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